You can also download it manually by clicking * here* Overall, your system looks to be in good shape, but your video drivers are almost 2 years out of date! Please visit and let the automatic detector present you with the correct driver. Please know that we are all volunteers and have no access to anything you may have sent to CL Tech Support, so I'm sorry that you've had to do some things twice. If I insert 42 10-second avi clips (same files) it crashes. I noticed: If I just insert fewer video clips, tested 7, it worked OK. It appears to load up and edit OK, but the moment I click "Produce" it crashes with error message ( attached) Here is DxDiag64.txt attached ( I have Windows 7 Pro 64 bit) I also downloaded the Patch and applied that.
(Eyeball asked that)įile I downloaded (from your provided download link): 1_CyberLink_PowerDirector13_Ultimate_Upgrade_VDE140925-01.exe.
I am pretty sure I got PD13 working after initial install and made a few videos. So support emails me back a rejection asking that I take a photo of the CD's. I bought it ONLINE direct from Cyberlink (twice), downloaded it. I supplied the info requested on the first support form, including my product key, diagdx.txt, SRN number etc. Update: Microsoft's free Movie Maker had no problem whatsoever doing this video. Individual clips play just fine without errors. These video clips are from a trailcam I have used many times before to make videos with PD11, and never had this problem. Media Source Error Report :Error type : Video cutMaterial type : VideoError information : UnknownMaterial filename : E:\Users\bob\Videos\One Night Under Cherry tree\EK000001.AVIDetailed information. I loaded fewer inport files (AVI) and tried to produce a WMV output and got this error: I upgraded to 13 from PD11 because I could no longer upload to youtube, now I can't run this PD13 at all. Then I downloaded a fresh copy, removed previous install, reinstalled it with no errors. There may have been a problem during installation. " Cyberlink PowerDirector could not initialize components. I load up some clips like I always have done, but everytime I click "Produce" the program quits with message
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